Frequently Asked Questions
Everything you need to know about your AMUR experience.
What is the standard shipping time for orders?
Orders are typically processed within 1-2 business days. Standard shipping within the continental U.S. takes 3-5 business days, while international shipping varies by location.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Exchanges can be initiated through our online portal for a different size or color of the same style.
How do I ensure I select the correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you use sustainable materials in your collections?
Yes, AMUR is committed to conscious fashion. We prioritize the use of organic fabrics, recycled fibers, and eco-friendly dyes throughout our production process.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options through Klarna and Afterpay.
How can I track the status of my shipment?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.